Privacy Policy
Last updated: December 23, 2025
This Privacy Policy explains how we collect, use, and protect information when you register, apply as a nominee, and vote on PrimeAwards.
Information We Collect
- Account and profile details you provide (e.g., name, department, category details).
- Voting details (e.g., nominee selected, vote quantity, timestamps).
- Contact details used for voting (e.g., phone number used for STK push).
- Payment metadata related to voting (e.g., transaction references and payment status). We do not store your MPESA PIN.
- Basic technical information (e.g., device/browser data and logs) for security and troubleshooting.
How We Use Information
- To operate the platform (registration, nominations, voting, and displaying results).
- To process and confirm vote payments and update vote totals.
- To prevent fraud and protect the integrity of voting.
- To provide support and respond to inquiries.
- To improve performance and reliability of the website.
Sharing of Information
We may share necessary information with service providers used to operate the platform (for example, payment processing and hosting). We do not sell your personal information.
Data Retention
We retain information only as long as needed to operate the awards program, maintain accurate voting records, and meet legitimate operational or legal needs.
Security
We use reasonable safeguards to protect information. However, no online service can guarantee absolute security.
Your Choices
- You can request corrections to your nominee profile details where applicable.
- You can contact us with questions about your data or this policy.
Contact
For questions about this policy, contact us at wakilicaasi001@gmail.com or call 0114515017.